Recipe Scout Support

Getting Started

How do I create an account?

To create an account:

1. Open Recipe Scout
2. Tap "Create an Account"
3. Enter your full name, email address, and password
4. Tap "Create an Account" to complete registration

What devices are supported?

Recipe Scout is available for:

• iOS: iPhone and iPad running iOS 14.0 or later
• Android: Devices running Android 8.0 (API 26) or later

Managing Recipes

How do I import a recipe from a website?

To import a recipe from any website:

1. Copy the recipe URL from your browser
2. Open Recipe Scout and go to the Import page
3. Paste the URL into the URL bar
4. Recipe Scout will automatically extract ingredients and instructions

Can I scan handwritten recipes?

Yes! Recipe Scout includes document scanning powered by ML Kit:

1. Go to the Import page
2. Tap the scan icon (camera icon)
3. Take a photo of your recipe card or handwritten recipe
4. Adjust the crop if needed
5. Our AI will extract the text and organize it into a recipe

How do I organize my recipes?

Recipe Scout offers flexible organization:

• Tags: Add custom tags like "Quick Meals," "Desserts," or "Grandma's Recipes"
• Search: Find recipes instantly by name, ingredient, or tag

Can I edit imported recipes?

Yes! You can modify recipes using the AI assistant:

• Open the recipe you want to modify
• Use the "Ask AI" feature to request changes
• For example: "Convert cups to grams" or "Fix the spelling of 'recieve' to 'receive'"
• The AI will generate an updated version of the recipe

How do I delete a recipe?

To remove a recipe from your cookbook:

1. Open the recipe
2. Tap the trash can icon in the top right corner
3. The recipe will be removed from your cookbook

Cooking Timers

How do I set a cooking timer?

Recipe Scout offers multiple ways to set timers:

• From a recipe: Tap on any time duration in the instructions (e.g., "bake for 20 minutes")
• Manual timer: Use the timer button to set a custom duration
• Multiple timers: Set up to 10 timers simultaneously

Will timers work when the app is closed?

Yes! Recipe Scout uses precise alarm technology to ensure timers fire reliably even when:

• The app is in the background
• Your phone is locked
• You're using other apps

Can I pause or cancel a timer?

Yes! You can:

• Pause: Tap the pause button on the timer notification
• Resume: Tap resume to continue from where you left off

Why didn't my timer go off?

If a timer didn't fire, check:

• Permissions: Ensure Recipe Scout has notification permissions enabled
• Battery saver: Disable battery optimization for Recipe Scout in your device settings

AI Features

What can I ask the AI assistant?

Recipe Scout's AI can help with:

• Ingredient substitutions: "Can I use honey instead of sugar?"
• Cooking techniques: "How do I properly sear a steak?"
• Recipe modifications: "Make this recipe vegetarian"
• Scaling: "Double this recipe" or "Make it for 2 people"
• Cooking questions: "What temperature should chicken reach?"

How does Recipe Search work?

Recipe Search finds recipes from across the web:

1. Enter what you want to cook (e.g., "chocolate chip cookies")
2. Recipe Scout searches multiple recipe sources
3. Review recipe cards with ingredients, timing, and source information
4. Open the recipe that looks best for you

Is my data used to train AI models?

No. Your personal recipes and data are never used to train AI models. AI processing happens on-demand for your specific requests only.

Account & Data

How do I change my password?

To change your password, please contact our support team at admin@recipescout.app with your account email address. We'll help you reset your password securely.

Can I access my recipes on multiple devices?

Yes! Your recipes sync automatically across all devices when you're signed in with the same account.

How do I delete my account?

To permanently delete your account and all data:

1. Go to Settings
2. Tap "Account"
3. Select "Delete Account"
4. Read the warning carefully
5. Confirm deletion

For detailed instructions, visit our Account Deletion Guide.

Troubleshooting

The app is crashing or freezing

Try these steps:

1. Restart the app: Close and reopen Recipe Scout
2. Update the app: Check for updates in the App Store or Google Play
3. Restart your device: A simple restart often fixes issues
4. Clear cache: Go to Settings → Clear Cache (this won't delete your recipes)
5. Reinstall: Delete and reinstall the app (your data is safe in the cloud)

Recipe import isn't working

If recipe import fails:

• Check the URL: Make sure you copied the complete recipe URL
• Try a different recipe: Some websites may not be compatible
• Use document scanning: Take a screenshot and scan it instead

I'm not receiving notifications

To fix notification issues:

1. Check that notifications are enabled for Recipe Scout in your device settings
2. Ensure "Do Not Disturb" isn't blocking notifications
3. For Android: Disable battery optimization for Recipe Scout
4. For iOS: Check that "Time Sensitive Notifications" are enabled

My recipes aren't syncing

If recipes aren't syncing across devices:

• Ensure you're signed in with the same account on all devices
• Check your internet connection

Voice input isn't working

For voice input issues:

• Grant microphone permissions to Recipe Scout in device settings
• Check that your device's microphone is working
• Ensure you're in a quiet environment
• Try speaking more clearly or closer to the microphone

Contact Support

Can't find the answer you're looking for? We're here to help!

When contacting support, please include:

• Your device type and OS version (e.g., iPhone 14, iOS 17.2)
• Recipe Scout app version (found in Settings → About)
• A detailed description of the issue
• Steps to reproduce the problem (if applicable)
• Screenshots or screen recordings (if relevant)

Other Resources

• Privacy Policy - Learn how we protect your data
• Terms of Service - Understand our terms and conditions
• Account Deletion Guide - Instructions for deleting your account

Feature Requests & Feedback

We love hearing from our users! If you have ideas for new features or feedback on existing ones, please email us at admin@recipescout.app with "Feature Request" in the subject line.